Our team Members are commited to complete and total customer satisfaction. Our guarantee is very simple. We will complete the cleaning service that you request in a kind and courteous fashion. If you are dissatisfied with any part of our service and notify us within 48 hours from your appointment, we will redo whatever you are unhappy about, to your satisfaction, at no charge. We want happy customers and will do what the job requires to make sure they stay happy with Maid 2 Kleen.